The WorkWave support team is consistently great to deal with. Whether utilizing the online chat or working with them by phone, they are professional, able to get right to the heart of the matter, and patient while explaining the answers. If only they would provide support for my cell phone provider!"
- Nancy Esquivel, CSI Exterminators
Keeping Your Work in Motion
Our dedicated technical support staff understands that PestPac is mission critical software that helps you run, grow and scale your business.
That’s why our team always strives to give you proper answers based on the way you run and manage your business.
We take the time to ask questions and get to the root of any issues you are having to resolve them as quickly and efficiently as we can so you can get back to what matters most - effectively running your business.
Our technical support team is 100% in-house and never outsourced
We have years of experience supporting PestPac customers
Our support reps receive ongoing training to ensure the highest level of customer service
Plus, we offer a variety of ways to reach our technical support team depending on the type of issue you’re having and what is most convenient for you. Reach out to us via e-mail, phone call, live chat, or submit questions and cases without ever having to leave your PestPac software or lift the phone with a convenient built-in support link.
We quickly diagnose and remedy issues via screen sharing or by allowing us to log right into your database.
In addition to being software experts, our support staff also frequently visits customer offices and participate in ride-alongs with technicians to gain first-hand experience in real-life situations within the industry to better understand your business.