Be sure that your processor is Payment Card Industry Data Security Standards (PCI-DSS) compliant and be careful not to store information in any way that is not secure, like typing it into a notes field. PestPac® partners with Vantiv, one of
the largest payment processors in the United States.
Data transmitted across the internet should be encrypted to keep it safe from
online criminals. All PestPac Cloud data transmitted is encrypted via SSL (Secure
Sockets Layer), the same encryption used by online banks and retailers.
Information security is complex, and threat mitigation strategies are constantly
evolving, so be sure that you have a team actively monitoring a variety of
information sources for potential security risks. For PestPac Cloud customers,
weekly updates ensure that the system is always up-to-date with the latest
If your data is being backed up in the same physical location as your live data,
it is extremely vulnerable should a natural disaster, or something as simple as a
power outage, occur. PestPac Cloud data is replicated to a standby server in real
time, and off-cloud nightly.
When customers call you need to be able to pull up their account and schedule
service quickly and efficiently. PestPac Cloud runs at a target utilization of 25%,
meaning each server can handle 4x its typical workload before running out of
power. We continuously monitor utilization and can add more servers in minutes