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Pest Control:
Industry by the Numbers Report


When it comes to running a pest control business, it’s often hard to gauge where you’re at and where you should be in order to grow your business, reduce costs, or improve customer service.

Our Industry by the Numbers Report breaks down common challenges among PCO’s, call-back rate standards, revenue per employee, production per technician, and price increases – as well as some helpful information on improving these numbers to boost your bottom line.

Measure Success.

How do you stack up against other pest control companies across the US?
Measuring your company’s individual success year-over-year is easy if you have the right tools and benchmarks in place. If you haven’t been measuring your company’s successes and failures, there’s no better time to start than now.

Identify Challenges.

What are your greatest challenges?
For the second year in a row ...

of pest control companies reported that finding or keeping good employees was their greatest challenge

stated that gaining new customers was their second greatest challenge


The number of Call-Back Service Orders associated with specific accounts. This is typically based on the type of service or technician.

835,648 total services in 2017, 4.5 percent total call-backs in 2017

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