Service Order Management

Manage all of your pest control operations through one end-to-end integrated solution, while offering service and billing options that reduce operational processing times and cost.

Pest control order management dashboard

Integrated Processes that
Ensure Smooth Operations

PestPac makes handling mission-critical office management tasks easier, faster, and more accurate! From scheduling and routing to billing and collections, our integrated solution provides all the tools you need to stay organized. You’ll run your business more efficiently, improving attention to detail and removing the chance of errors and items slipping through the cracks.

Flexible Billing Features that Make it Easier for Your Customers to Pay and for You to Grow

PestPac provides the flexibility you and your customers need to manage cash flow, keep track of payments, and stay on top of stressful accounting tasks.

Simplify Order Taking

  • Create predefined options including one-time visits, annual maintenance, and more to make order taking easier
  • Create and schedule orders, set-up recurring services, and schedule billing while speaking to your customer
  • Securely accept and bill credit cards through WorkWave Payments, our streamlined, PCI Level 1 certified payments solution, seamlessly integrated with our WorkWave PestPac solution
  • Create invoices in the field using the WorkWave PestPac Mobile App
Pest control order taking
Automated pest control appointment set up

Automate Appointment Set-Up

  • Set service dates with at-a-glance schedule tools
  • Use Best Fit algorithms to schedule and maximize resources
  • Provide an Online Sales portal for customers to schedule services at their convenience.

Flexible Billing Means Faster Payments

Flexible pest control billing
  • Offer options like credit card auto-billing, prepayment discounts, ACH, online payments, invoice consolidation, payment collection via text message (SMS Payments) and more
  • Create invoices in the field using the WorkWave PestPac Mobile App
  • Automatically invoice customers the moment each work order is closed, either by email or text message
  • Set up payment plans to bill on a different frequency than your customer’s schedule

Affordable, Professional Business Forms

To order forms or learn more, visit print.workwave.com. Forms include:

  • Service/Work Orders
  • Invoices
  • Statements
  • Termite Renewal Notices
  • Bar-Code Labels
  • Envelopes
  • Mobile Thermal Paper
  • Custom Marketing Materials

Transform your business processes through powerful software automation tools.

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Check Out These Other Related Features

Contract Management

Office Sales

Generate, track, and store pest control contracts for your clients with PestPac’s integrated proposal tool.

Scheduling

Office Field

Schedule work orders easily and customize your schedule so that there is no wasted time and you never miss an appointment.

Accounting

Office Reporting

Save valuable time and get paid faster by streamlining complex accounting tasks. Processes that once took hours now take minutes.

CallAhead

Office Field Customer Exp

Improve communications with your customers with notification reminders, service notifications, and more.

PEST CONTROL E-BOOKS & WHITEPAPERS

Download whitepapers, e-books, and other resources to increase the efficiency of your cleaning business.

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