Customer Experience
A Delightful Customer Experience
PestPac® has everything you need to deliver a 5-Star experience to your customers. Our pest control software offers easily accessible tools for your customers so they can be in control, which what they want and also a way to differentiate yourself from the competition. Leverage our technology to help you conveniently serve your customers.
Scheduling & Routing
Easily honor customer requests, such as a favorite technician or special time-window, provide customers with more accurate ETAs, and ensure the right technician is always on the job, on time.
Mobile
Give your technicians all the information they need right at their fingertips, even when their device is offline. Wow your customers with virtual service update videos.
Billing
Give customers added convenience and get paid faster with online bill pay, credit card autobill, and flexible payment plan options.
Customer Portal
PestPac’s secure, easy-to-use Customer Portal gives your customers 24/7 access to view account information, run reports, schedule service, pay bills and more.
Feedback & Reviews
Get more 5-star reviews to help you generate more leads with automated post-service review requests. Learn what customers really think of your service and who your top-performing technicians are with internal service reports.
The PestPac Difference
Watch this short video to see a visual
representation of the 5-Star experience