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Customer Experience

A Delightful Customer Experience

PestPac® has everything you need to deliver a 5-Star experience to your customers. Our pest control software offers easily accessible tools for your customers so they can be in control, which what they want and also a way to differentiate yourself from the competition. Leverage our technology to help you conveniently serve your customers.

Scheduling & Routing

Easily honor customer requests, such as a favorite technician or special time-window, provide customers with more accurate ETAs, and ensure the right technician is always on the job, on time.

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Give your technicians all the information they need right at their fingertips, even when their device is offline. Wow your customers with virtual service update videos.

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Give customers added convenience and get paid faster with online bill pay, credit card autobill, and flexible payment plan options.

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Customer Portal

PestPac’s secure, easy-to-use Customer Portal gives your customers 24/7 access to view account information, run reports, schedule service, pay bills and more.

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Feedback & Reviews

Get more 5-star reviews to help you generate more leads with automated post-service review requests. Learn what customers really think of your service and who your top-performing technicians are with internal service reports.

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The PestPac Difference

Watch this short video to see a visual
representation of the 5-Star experience

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