CustomerConnect

Raise the bar on customer experience and gain the leading edge

Pest control customer portal

Put the power in your
customers hand

Through a secure and private website, let your customers access their accounts, run reports, schedule service, pay bills, and get information at their convenience. Touch-optimized for smartphone, tablet or desktop, PestPac CustomerConnect provides your facility managers, inspectors, franchises and residential customers fast access to their account information from anywhere at any time.

Sometimes the most convenient time for your customers is not during office hours

Using PestPac Customer Portal your company is always available for your customers to find the information that is most valuable to them. Save office time and resources, while providing your customers with instant access to manage their accounts
and orders.

Residential

  • Self-service customer setup
  • Secure online bill pay
  • Manage credit cards
  • Request service
  • View upcoming service
  • View account documents
Residential pest control portal
Commercial pest control portal

Commercial

  • Commercial dashboard
  • Advanced custom reporting, including graphical trend reporting
  • Record new entries and location sightings
  • Condition management

Self-service is a win-win

Pest control customer portal
  • Intuitive and easy to use
  • Match your company branding look and feel
  • Fast and secure access - industry leading data and security protection
  • Streamlines processes, so your staff can service more
Pest control customer communication portal

Create a communication hub

  • Go-to place for your customers to find the information they want and take action
  • Access the portal through smartphones, tablets, and desktops
  • Fosters a positive customer experience by previewing technician and service information

Remove the Audit Burden with Logbook

  • Reduce preparation time and potential overage fees with clean financial data and schedules
  • Streamline access to reports and documentation
  • Reduce the costs associated with reconciliations due to incomplete information
  • Receive pop-up notifications when it’s time for license/document renewals
Pest control digital logbook

PEST CONTROL E-BOOKS & WHITEPAPERS

Download whitepapers, e-books, and other resources to increase the efficiency of your cleaning business.

Intelligent Call Routing Within Pest Control

Improve your pest control business with guides, strategies, and tips from WorkWave.