CustomerConnect

Provide exceptional client service through enhanced self-service. Reduce operating expenses and create trust with an easy-to-use account management tool for your customers

Pest control customer portal

Put the Power in Your
customers hand

Through a secure and private website, your customers can access their accounts, run reports, schedule service, pay bills, and get information at their convenience. Touch-optimized for smartphones, tablets, or desktops, PestPac CustomerConnect provides your facility managers, inspectors, franchises and residential customers fast access to their account information from anywhere at any time.

Reduce Operational Costs and Boost
Customer Satisfaction

Using the PestPac Customer Portal, your company is always available for your customers to find the information that is most valuable to them. Save time and resources in your office by providing your customers with instant access to manage their own accounts and orders without the need to call for help.

Residential Specific Functionality

  • Self-service customer setup
  • Secure online bill pay
  • Manage credit cards
  • Request service
  • View upcoming service
  • View account documents
Residential pest control portal
Commercial pest control portal

Commercial Specific Functionality

  • Commercial dashboard
  • Advanced custom reporting, including graphical trend reporting
  • Record new entries and location sightings
  • Condition management

Self-Service Reduces Your Operational Costs

Pest control customer payment portal
  • Intuitive and easy to use
  • Match the look and feel of your company’s branding
  • Fast and secure access with industry leading data and security protection
  • Streamline processes so your staff can service more customers
Pest control customer communication portal

Convenience for Your Customer

  • Go-to place for your customers to find information and take action
  • Access the portal through smartphones, tablets, and desktops
  • Fosters a positive customer experience by previewing technician and service information

Remove Your Customers’ Audit Burden with Logbook

  • Reduce preparation time and potential overage fees with clean financial data and schedules
  • Streamline access to reports and documentation
  • Reduce the costs associated with reconciliations due to incomplete information
  • Receive pop-up notifications when it’s time for license or document renewals
Pest control digital logbook

Transform your business processes through powerful software automation tools.

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Check Out These Other Related Features

Material Tracking

Field Office Reporting

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Termite Inspection

Field Reporting

Easily and efficiently have your pest control technicians manage termite inspections, renewals, and more.

Integrated Pest Mgmt

Field Reporting

Save time by viewing orders, inspecting areas, scanning devices, tracking pest activity, and documenting activity onsite.

CustomerConnect+Logbook

Field Customer Exp Reporting

Reduce audit preparation time and cost by streamlining access to inspection reports, sighting logs, and licensing information.

PEST CONTROL E-BOOKS & WHITEPAPERS

Download whitepapers, e-books, and other resources to increase the efficiency of your cleaning business.

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