Marketing
Website Builder
Websites are essential to establishing your brand, building your business, and driving new sales. With WorkWave’s Website Builder, you can easily build a website and start growing today—no expertise required!
- Easily create in less than 10 minutes
- Use industry-specific templates and images
- Customize with your business information, services, logo and colors
- One low monthly fee, no additional charges

Account
Management
Reduce Costs Associated With Managing Your Customer Information
Eliminate the use of multiple software systems to manage your business. One unified system of record manages all of your customer information, service history, and account information in one place.
- Accounts and contract management for both one-time and recurring orders
- Convert previously created forms and templates to digital forms to create a paperless environment
- Seamlessly create a new agreement, schedule a job, and automatically create an account
- Offer flexible billing options based on flat-rate services, actual or estimated hours on the job, or by unit of measure
- View and generate lists for marketing, leads, opportunities, and follow-ups

Scheduling
& Optimization
Flexible Service and Scheduling Options That Enhance Your Operation Efficiency
Build service packages and schedule, optimize, and view appointment details in seconds.
- Flexible scheduling and service packages
- Easily view detailed schedules, resources, and work orders on one screen
- Convenient drag-and-drop capability to manage changes
- Intelligent route optimization calculates the most efficient travel routes and job distribution

Field
Productivity
Mobile Technology to Drive Field Productivity and First Time Service Quality
Eliminate back office and double work. Easily visualize, manage, and report on customer and inspection findings—all from a smartphone or other mobile device.
- Instant access to all customer data, schedules, and changes
- Fill out professional looking proposals, sales contracts, and quality control forms
- Record service details, track materials used, and fill out state inspections forms
- Accept customer payments, record signatures, and send service reports
- Text or email technician estimated time of arrival updates

Payments
One Integrated and Simplified Payment Solution
Our award-winning PCI Level 1 certified payment solution seamlessly integrates into WorkWave PestPac Lite.
- Securely process both ACH and all card payment types
- Insert a payment link into emailed invoices
- Accept one-time payments or set up auto-billing for recurring services
- Maintain customer payment types on file at no added cost

Customer
Experience
Tools to Provide an Exceptional Customer Experience That Captures New Business
Word of mouth and customer referrals are the top sources for business growth. Listen to your customers and make interactions and communication simple to ensure exceptional service and grow your business.
- Tech Estimated Time of Arrival (ETA) text / email updates
- Paperless payment options
- Flexible scheduling windows
- Online booking tools
- Automated online review requests
- Customer satisfaction surveys

Reporting
& Analytics
Built-In Reporting Tools to Build Your Business and Grow Your Revenue
In-depth reporting tools and dashboards for management insight
- Billing reports that provide summary and detail status of accounts receivable, customer ledger, revenue, invoice and payment details for proper accounting
- Advanced reporting and configurable list building that enables performance measures and new business development
- Dashboard with at-a-glance view of the schedule, status, and accounts receivable activity
- Real-time GPS tracking to ensure vehicles and technicians are on-task at expected locations
