Residential Pest Control Software

Exceed Your Residential Customer Expectations

Residential pest control software

Fast Access to Account Information,
Anywhere, Anytime

Your residential customers are busy, often looking for information and needing to schedule appointments when you aren’t in the office. PestPacs self-service tools solve that problem; 24x7 access to account information and appointment setup ensures a positive customer experience, every time.

Tools to Provide an Exceptional Customer Experience

Mobile capabilities ensure that your technicians know what service they are to provide, where, and when. Notify your customer in advance when to expect your technician, what your technician looks like, and after service send a survey to get feedback and improve future experiences.

CustomerConnect dashboard

Provide Convenience with CustomerConnect

  • Self-service customer setup
  • Secure online bill pay
  • Manage credit cards
  • Request service
  • View upcoming service
  • View account documents

Easily Communicate With Your Customer

  • Automatically notify or remind customers of their appointment times
  • Easily let them know when your technician is on the way
  • Offer the opportunity to provide feedback, rate technicians and service
Pest control customer communication
Pest control recurring services

Differentiate Your Business

  • Easily set recurring service visits matched to customer availability
  • Set follow-up appointments while at the location
  • Email or print inspection reports immediately after service
  • Take payments in the field - check, cash, credit card


Download whitepapers, e-books, and other resources to increase the efficiency of your cleaning business.

Buyer's Guide For Pest Control Software

Improve your pest control business with guides, strategies, and tips from WorkWave.