Call Center Solutions
More Consistency. More Sales.
With PestPac’s® call center solution, new reps, as well as seasoned staff members can up their game when speaking with customers and make more sales for your company. Packed with features that help associates quickly respond with precisely the information prospects are looking for, this solution gives you the power to standardize sales scripts and reduce training time—improving response and boosting satisfaction rates.
And with PestPac on your side, you can rest easy knowing that all actions are integrated in our software, so everything runs more smoothly across all levels of your organization—from sales to scheduling to billing on through the service call.
Step by Step Wizard
- Guide staff members through a set of qualifying questions to diagnose customer pest problems
- Help new employees quickly adopt your sales process and present services in the best light possible
- Position your company and its employees as professional experts in the pest control field
- Eliminate guessing and quickly match customers with the right services from a list of appropriate options
- Quickly qualify customers and offer solutions
- Fulfill orders immediately
- Collect billing information and process credit cards with ease
- Set-up recurring services and billing
Automatic Appointment Set-Up
- Set service dates with at-a-glance schedule tools that link to all aspects of your sales funnel
- Take advantage of Best Fit through RouteOp to schedule appointments in a way that maximizes your resources and saves valuable time
- Sales are automatically tracked and followed through PestPac
- Scheduled service calls are immediately logged in one place
- Routes and appointment times are easily optimized
- Contract and billing information is securely saved with client’s information
- Leads are tracked and tagged for follow up if orders are not placed at the time of a call