Introducing WorkWave
PestPac Select

Pest Control Software Designed
for Office and Field Efficiency

The Power of PestPac - Simplified

Service Management Functionality
In one simplified interface

PestPac Select delivers the power and capability of PestPac via a simplified, easy-to-use interface focused on helping small, residential, and light commercial pest control businesses save time and money so that they can reach their full business potential. Equipped with insightful and intelligent dashboards, PestPac Select provides insight into business performance so that owners can focus on critical decisions, improve the order-to-cash cycle, reduce manual tasks, free up more time to service customers, and gain new business. It includes the complete service management functionality required to run their business, from generating sales to delivering an exceptional customer experience.

One streamlined system that provides support for every stage of your business life cycle. Click through the stages below to learn more.

Reduce Costs Associated with Managing Your Customer Information

Eliminate the use of multiple software systems to manage your business. One unified system of record manages all of your customer information, service history, and account information in one place.

  • Accounts and contract management for both one-time and recurring orders
  • Seamlessly create a new agreement, schedule a job, and automatically create an account
  • Offer flexible billing options based on flat rate services, actual or estimated hours on the job, or by unit of measure
  • View and generate lists for marketing, leads, opportunities, and follow-ups
Pest control account management software

Flexible Service and Scheduling Options That Enhance Your Operation Efficiency

Build service packages and schedule, optimize, and view appointment details in seconds.

  • Flexible scheduling and service packages
  • View detailed schedules, resources, and work orders easily on one screen
  • Convenient drag-and-drop capability to manage changes
  • Intelligent route optimization calculates the most efficient travel routes and job distribution
Pest control scheduling software

Mobile Technology to Drive Field Productivity and First Time Service Quality

Eliminate back office and double work. Easily visualize, manage, and report on customer and inspection findings—all from a smartphone or other mobile device.

  • Instant access to all customer data, schedules, and changes
  • Record service details, track materials used, and fill out state inspections forms
  • Accept customer payments, record signatures, and send service reports
  • Text or email technician estimated time of arrival updates
Pest control mobile app

One Integrated and Simplified Payment Solution

A streamlined, PCI Level 1 certified payment solution seamlessly integrated into WorkWave PestPac.

  • A convenient and secure customer portal where clients can pay their bills online
  • Insert a payment link in any communication, such as email or SMS
  • Set up billing and payment method (credit card, eCheck, auto-bill)
  • Securely accept and bill credit cards
Payment processing mobile app for pest control

Tools to Provide an Exceptional Customer Experience That Captures New Business

Word of mouth and customer referrals are the top sources for business growth. Listen to your customers and make interactions and communication simple to ensure exceptional service and grow your business.

  • Tech Estimated Time of Arrival (ETA) text / email updates
  • Paperless payment options
  • Flexible scheduling windows
  • Online booking tools
  • Automated online review requests
  • Customer satisfaction surveys
Pest control customer experience management

Built-In Reporting Tools to Build Your Business and Grow Your Revenue

In-depth reporting tools and dashboards for management insight

  • Billing reports that provide summary and detail status of accounts receivable, customer ledger, revenue, invoice and payment details for proper accounting
  • Advanced reporting and configurable list building that enables performance measures and new business development
  • Dashboard with at-a-glance view of the schedule, status, and accounts receivable activity
  • Real-time GPS tracking to ensure vehicles and technicians are on-task at expected locations
Pest control business reporting tools

PestPac Select
Benefits

Improve technician efficiency and provide high-quality service through an easy-to-use mobile app that captures information and makes recommendations for new services in real-time.

Save time and eliminate manual, redundant office management tasks with a simplified interface that makes order processing, scheduling, and billing easy.

Effortlessly create relevant reports and lists that measure performance and guide new business development.

Improve your customers’ experience. Provide inspection reports and copies of state forms while on site.

Gain new business by capturing and managing customer recommendations through online reviews posted on influential review sites.

Seamlessly process a variety of payment types and provide an enhanced customer experience through WorkWave Payments, a streamlined and secure PCI Level 1 certified payment solution fully integrated into PestPac Select. This provides one point of contact for all payment and support-related needs, one flat processing rate for all card payment types, and one payout for each business day.

Is PestPac Select
Right for you?

Do you:

Primarily service residential properties?
Offer basic termite services?
Use Quickbooks or spreadsheets for accounting functions?
Create basic reports and build simple lists?

Yes

If you answered “yes” to the questions above, then PestPac Select may be the right fit for you.
To learn more, continue
reading below.

No

If any of the answers to the above questions are “no”, then our scalable PestPac software solution with even deeper capability may be what you are looking for.

WorkWave PestPac Select Features

Pest control dashboard

At-a-glance dashboard views of key business information and your upcoming schedule, displaying an overview of the upcoming day's work, the weekly capacity, and the accounts receivable status.

Pest control routing map

Overhead view of the area based on browser location. Pins on the map represent service locations, flags represent leads and opportunities, and arrows represent GPS devices. Addresses can be entered into the search bar and map filters can be changed.

Pest control account list

List of all accounts which can be filtered, customized, and sorted. Option to create a new customer account without creating an agreement.

Sales pest control dashboard

Create a new agreement, schedule a job, or view a list of leads or opportunities.

Scheduling for pest control businesses

View the upcoming schedule, employee resources, and work order cards with assignment details. Drag and drop service orders from within the calendar.

Pest control routing software

Automatically rearrange individual employees or team routes to be more efficient. Evaluate service location distances, employee locations, work order commitments, and service hour restrictions to route more effectively.

Pest control customer communication portal

Reach out to your customer base on a one-off or scheduled basis via email or text. Define a customized list of recipients, a customized message template, and a schedule to deliver messages.

Pest control mobile app

Technicians are easily able to visualize, manage, and report on customer and inspection findings right from a smartphone or other mobile device.

Pest control form library

Easily access a library of state forms. Use smart content with rules and intelligence that can be applied to create easy, customized reports.

Pest control material tracking

Ease the recording of material usage with prepopulated material tables that include product label information, default application details, application methods, equipment, and usage rates.

Pest control billing software

Reconcile and close work orders, print or email invoices, receive and accept payments, process account credits, and print or email statements.

Pest control reports

View and generate lists, run billing reports (such as the A/R), run scheduling reports (such as route sheets), run GPS reports (such as GPS history), and check the activity report (internal actions).

Two Solutions to
Choose From!

Not all businesses are in the same phase of their business life cycle, which is why PestPacSelect offers two different packages to choose from. Regardless of which you choose, both provide a robust, flexible, scalable solution that adapts to the way you run and grow your business.

Standard

  • Account & Contact Management
  • Credit Card Processing
  • Dashboard & Reports
  • Target Pests, Material Application, Safety Data Sheets, and Labels
  • Mobile Applications: Schedules, Work Order Details, and Forms
  • Collect & Process Payments
  Account & Contact Management  
  • One system of record
  • Key customer information
  • Lead management
  • Service history
  • Configurable email customer communication
  • Online booking
  • Customer communications and notifications via SMS
  Scheduling and Dispatching  
  • Schedule one-time, recurring work, and multi-day work orders
  • Zones and commitment windows
  • Time sheets
  • Customer appointment confirmations
  • Route optimization
  Billing & Payment  
  • Full accounts receivable management
  • Credit card processing
  • QuickBooks integration (online & desktop)
  • Bulk payments
  • Contract and third party billing
  • Sales tax lookup and reporting
  • Flexible pricing structure options
  Reporting  
  • A/R reports
  • Productivity reports
  • Service reports
  • Marketing reports
  • Flexible dynamic lists
  • Report writer
  Lead Generation  
  • Generate leads
  • Track marketing campaigns
  • Capture photos
  Mobile  
  • Access accounts
  • Capture photos
  • Create Sketches and Diagrams
  • Gather signatures
  • Collect payments
  • Upsell services and products
  • Send customer reports

Add-on Options for Standard

  Reviews  
  • Generate and manage online reviews
  • Receive service reviews
  GPS  
  • Vehicle tracking
  • Driver behavior reporting
  • Mobile tracking and alerts

Integration Partners

  • Quickbooks
  • Natural Forms
  • Voice for Pest

Professional

  • All of Standard Functionality
  • Business Unit Management
  • Report Writer
  • Route Optimization
  • Online Booking
  • Customer Communication by Email & Text / Appointment Confirmations
  Account & Contact Management  
  • One system of record
  • Key customer information
  • Lead management
  • Service history
  • Configurable email customer communication
  • Online booking
  • Customer communications and notifications via SMS
  Scheduling & Dispatching  
  • Schedule One-Time, Recurring Work, and Multi-Day Work Orders
  • Zones and commitment windows
  • Time sheets
  • Customer appointment confirmations
  • Route optimization
  Billing & Payment  
  • Full accounts receivable management
  • Credit card processing
  • QuickBooks integration (online & desktop)
  • Bulk payments
  • Contract and third party billing
  • Sales tax lookup and reporting
  • Flexible pricing structure options
  Reporting  
  • A/R reports
  • Productivity reports
  • Service reports
  • Marketing reports
  • Flexible dynamic lists
  • Report writer
  Lead Generation  
  • Generate leads
  • Track marketing campaigns
  • Capture photos
  Mobile  
  • Access accounts
  • Capture photos
  • Create sketches and diagrams
  • Gather signatures
  • Collect payments
  • Upsell services and products
  • Send reports

Add-on Options for Standard

  Reviews  
  • Generate and manage online reviews
  • Receive service reviews
  GPS  
  • Vehicle tracking
  • Driver behavior reporting
  • Mobile tracking and alerts

Integration Partners

  • Quickbooks
  • Natural Forms
  • Voice for Pest
  Account & Contact Management  
  • One system of record
  • Key customer information
  • Lead management
  • Service history
  • Configurable email customer communication
  • Online booking
  • Customer communications and notifications via SMS
  • One system of record
  • Key customer information
  • Lead management
  • Service history
  • Configurable email customer communication
  • Online booking
  • Customer communications and notifications via SMS
  Scheduling and Dispatching  
  • Schedule one-time, recurring work, and multi-day work orders
  • Zones and commitment windows
  • Time sheets
  • Customer appointment confirmations
  • Route optimization
  • Schedule one-time, recurring work, and multi-day work orders
  • Zones and commitment windows
  • Time sheets
  • Customer appointment confirmations
  • Route optimization
  Billing & Payment  
  • Full accounts receivable management
  • Credit card processing
  • QuickBooks integration (online & desktop)
  • Bulk payments
  • Contract and third party billing
  • Sales tax lookup and reporting
  • Flexible pricing structure options
  • Full accounts receivable management
  • Credit card processing
  • QuickBooks integration (online & desktop)
  • Bulk payments
  • Contract and third party billing
  • Sales tax lookup and reporting
  • Flexible pricing structure options
  Reporting  
  • A/R reports
  • Productivity reports
  • Service reports
  • Marketing reports
  • Flexible dynamic lists
  • Report writer
  • A/R reports
  • Productivity reports
  • Service reports
  • Marketing reports
  • Flexible dynamic lists
  • Report writer
  Lead Generation  
  • Generate leads
  • Track marketing campaigns
  • Capture photos
  • Generate leads
  • Track marketing campaigns
  • Capture photos
  Mobile  
  • Access accounts
  • Capture photos
  • Create sketches and diagrams
  • Gather signatures
  • Collect payments
  • Upsell services and products
  • Send customer reports
  • Access accounts
  • Capture photos
  • Create sketches and diagrams
  • Gather signatures
  • Collect payments
  • Upsell services and products
  • Send reports

Add-on Options for Standard and Professional

  Reviews  
  • Generate Business Reviews
  • Receive Service Reviews
  GPS  
  • Vehicle Tracking
  • Driver Behavior Reporting
  • Mobile Tracking & Alerts

Solution Partners

  • Quickbooks
  • Natural Forms

Transform your business processes through powerful software automation tools.

Reserve Your Free Demo Today if You:

Primarily service residential properties

Offer basic termite services

Use QuickBooks or spreadsheets for accounting functions

Create basic reports and build simple lists

1203 Ratings