Industry-Leading Data Security and Privacy
When it comes to data security and protection, not all pest management software is created equally. PestPac® leads the industry in security and is the first product of its kind to become TRUSTe certified, joining the likes of leading technology companies like Apple and Google to meet this standard. TRUSTe’s Privacy Certifications establish leading privacy standards and provide cutting-edge consumer protections. PestPac is hosted on Amazon Web Services (AWS), a platform meeting the requirements of the most security-sensitive organizations.
All PestPac data transmitted across the internet is encrypted via SSL (Secure Sockets Layer), the same encryption used by online banks and retailers to make sure internet “eavesdroppers” cannot intercept your data. We also provide 24x7x365 monitoring of our hosted systems, allowing us to proactively detect unauthorized access.
Security Monitoring and Data Updates
As a PestPac Cloud customer, you can rest assured knowing that we use a number of techniques to secure your information, prevent unauthorized access and address any potential threats immediately. We actively monitor current internet security threats and proactively update our network and operating systems to ensure that we protect against the latest security threats. Additionally, weekly PestPac updates ensure that the software itself always has the latest security protections.
Credit Card Billing and Storage
Your customers trust you to keep their credit card information private and safe. PestPac partners with Vantiv, one of the largest payment processors in the United States, to ensure that credit and debit cards are processed and stored in a manner that meets Payment Card Industry Data Security Standards (PCI-DSS). When credit card information is entered in PestPac, or when customers enter their credit card into one of PestPac’s online portals, the data is actually being entered into a web page on Vantiv’s secure, PCI-compliant platform and is never stored, transmitted or seen by PestPac.
Business Continuity and
With PestPac Cloud, you can access your data anywhere you have an internet connection: your office, your home or on the road. When customers call, your staff will be able to quickly pull up their account and schedule service efficiently, without needing to place them on hold or wait for their information to load. That’s because each PestPac Cloud server can handle 4X its typical workload, ensuring that slowdowns and system-overloads are not an issue.
You also never have to worry about data loss due to a natural disaster, or something as simple as a temporary power loss. PestPac data is replicated to a standby server in real time and backed up off-cloud nightly.