Key Takeaways:
Cowleys Pest Services transformed their route planning from a weeks-long manual process to just one day using PestPac RouteOp, enabling them to serve more customers while reducing technician overtime and drive time.
- Increased Productivity: Technicians now handle 20-25 more appointments per day, completing 6,400 jobs monthly without overtime or extra workdays.
- Dramatic Time Savings: Route planning went from weeks of stressful manual work with printed maps to an automated one-day process using PestPac's multi-day planner.
- Reduced Drive Time: Average technician drive time decreased to just 30-60 minutes per day, maximizing billable service hours.
- Maintained Service Quality: Despite increased efficiency, Cowleys continued honoring customer requests and delivering exceptional service to their 5,000+ customers.
- Quick Implementation: The team found RouteOp easy to learn and implement, seeing immediate results without lengthy training or disruption.
Ready to maximize your technician productivity and streamline your route planning like Cowleys? Schedule a demo with PestPac to see how our automated routing solutions can transform your pest control operations.
For more than 20 years, Cowleys Pest Services, a family-owned and operated pest control business, has served residential, commercial and industrial customers throughout New Jersey. Since starting the company, owners Drew and Bill Cowley have grown their business to have more than 20 full-time employees, servicing more than 5,000 customers!
Growth like this is excellent but comes with high demands, such as planning each month’s routes. When Cowleys learned about RouteOp they knew it was worth a try and immediately saw results. Technicians found that they were no longer going into overtime or working extra days. They could fit more jobs into their standard workday while still providing great service. The time it took to handle the logistics of route planning was cut significantly from a few weeks to just one day. The team replaced traditional maps and print outs with a completely automated process with PestPac’s multi-day planner.
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Driving down costs with effective time management is essential when operating a growing, successful business! Read our case study on Cowleys Pest Services and learn how PestPac RouteOp has enabled them to increase productivity and provide exceptional service!
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