Pest Control CRM That Unifies Your Entire Operation
PestPac pest control CRM software, Sales Center, tracks every lead and opportunity, assigns reps automatically and hands closed deals straight to scheduling.
Used By The Best In Pest
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Top Pest Control CRM Features
Manage and Nurture Leads
- Create leads for net new customers
- Intelligent match feature reduces the likelihood of duplicates
- Track lead status to ensure they’re handled appropriately
- Workflow processes are driven by the sales funnel
- Stay organized with customizable lead fields
Never Miss an Opportunity
- Easily convert leads to opportunities
- Track opportunities as they develop
- Expected Revenue tracking to quantify opportunities
- Set tasks and reminders so nothing slips through the cracks
- Create and send digital contracts when ready
- Capture payment information and store on account, if desired
Easily Schedule New Customers
- Set up free or paid estimates
- Easily schedule new customers’ first service visits
- Automate manual tasks to streamline scheduling
- RouteOp and Best Fit integrations allow you to find the perfect time and route
Keep Your Sales Team Running Smoothly
- Create sales funnels
- Segment leads and opportunities by sales team and sales funnel
- Automatically assign new leads as they come in
- Create, track, manage and report on sales activities
- Set and track follow up dates
Provide Exceptional Service During Every Visit
- Sync with PestPac to ensure follow up and scheduling of closed-won services
- Automate the service setup process
- Save time with a baked-in approval process
- Track service status from Sales Center
- Identify services for potential future opportunities
Dive Into Insightful Reporting
- Gain insight and take next steps via an actionable dashboard
- Easy access to standardized reports
- Build custom reports to suit your unique needs and workflows
- Integrate with Google Analytics and Call Tracking Metrics for closed loop marketing
- Calculate ROI for your marketing campaigns
Give Your Pest Control Business a Competitive Edge
As a complete end-to-end system, PestPac empowers pest control operators to transform their processes in the office and the field so they can serve more customers and increase their revenue.
The Trusted Software for Pest Professionals
The great thing about PestPac is it doesn't matter what size company you are or where you're at in your business; the tools and resources are there for you. As you go forward, you choose your destiny.”
Greg Pettis, Owner, Dominion Pest Control
WorkWave Forms are a valuable tool, being fully integrated with PestPac means a lot of redundant work went away & it’s easy to manage – great job!”
Brett Sumpter, Arrow
PestPac helps us to be the best in pest by allowing us to reach a large market and stay connected with all of our customers, all while maintaining the family-owned business feeling we love."
Emily Murphy, CSR Team Lead, Kingfish Pest Control
Top Customers
FAQ
Does PestPac have a built-in sales CRM for lead management?
Yes. PestPac includes Sales Center — a built-in CRM for lead management, opportunity tracking, and agreement processing. For call tracking, PestPac integrates with Voice for Pest (its top marketplace partner), which auto-populates customer info when calls come in, supports call recording, and syncs all call activity into PestPac automatically.
Can PestPac display customer locations and leads on a map?
Yes. PestPac includes a Visual Route Manager that displays all appointments on a map, color-coded by technician. Sales Center also provides a map view showing leads and opportunities plotted geographically, with property details including square footage and bedroom/bathroom counts — up to 150 data points — for door-to-door sales teams.
How does PestPac's API work for integrating with third-party systems?
PestPac's API supports GET and POST requests for data transfer with third-party platforms. Customers use it to integrate with phone systems like Dialpad and TalkDesk, AI platforms, and proprietary CRMs. The API supports pushing leads, customer records, and payment data into PestPac. Payment data has additional protections for PCI compliance.
What is the best CRM for pest control?
The best CRM for pest control is one that lives in the same system as your scheduling, routing and billing, so a new customer never has to be re-entered. PestPac's Sales Center tracks leads and opportunities, processes service agreements and passes new customers straight to scheduling. Every customer record keeps full service history, and leads and opportunities can be viewed on a map for door-to-door sales teams.
How does a pest control CRM turn a lead into a scheduled customer?
In PestPac, a lead enters Sales Center, whether it comes in by phone, through an integration or from a door-to-door rep, and moves through your sales funnel as an opportunity. When the customer agrees, Sales Center processes the service agreement and creates the account, so the office can book the first service right away without re-entering any information. Call tracking partners such as Voice for Pest can also sync call activity into the customer record automatically.
Looking to Grow? We've Got You Covered.
Interested in learning how to grow your pest control business and better serve your customers? Check out our resources!
