Pest Control Scheduling That Fills Every Gap
PestPac pest control scheduling software balances technician workloads, handles recurring services on any frequency and helps you book new customers while they're still on the phone.
Used By The Best In Pest
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Top Pest Control Scheduling Features
Customization Options for Scheduling
- Create flexible scheduling options for recurring work or multiple maintenance visits
- Schedule based on a specific time or time window, or mark jobs as “anytime”
- Set default schedules for specific services
- Adjust price and duration of appointments based on actual service time for each specific service
- Create schedules for billing and payment plans, separate from service schedules
Be More Efficient and Simplify Scheduling
- Optimize hundreds of orders in minutes
- Plan schedules a month, week or day at a time
- Use Best Fit to add new orders and emergency jobs into the schedule
- Easily move orders to different days or technicians
- Balance technician workloads
- Account for customer and technician constraints
Gain Visibility and Control
- View all appointments and easily track and report on progress and service completion
- See appointments alongside technician location with the integrated GPS map
- Use the mobile app to track your technicians’ progress and alert customers of any changes
- Gain transparency into order details through Communication Center
- Customers can view scheduled orders directly through CustomerConnect
The Ultimate in Schedule Accessibility
- Cloud-based platform reduces communication issues between office and field
- View schedule changes from anywhere
- Assign permissions to multiple groups, giving everyone access
- Create follow-up and new services directly from the mobile app
Schedule Reports
- View schedules and routes by tech or day on a map or on a calendar
- Print and view appointment lists and route sheets
- View all orders that have yet to be scheduled or were missed or skipped
- Report on all orders scheduled but canceled
- Use the Conflict Report to find appointments that overlap or were removed due to scheduling, time blocks or eligibility constraints
Give Your Pest Control Business a Competitive Edge
As a complete end-to-end system, PestPac empowers pest control operators to transform their processes in the office and the field so they can serve more customers and increase their revenue.
The Trusted Software for Pest Professionals
The great thing about PestPac is it doesn't matter what size company you are or where you're at in your business; the tools and resources are there for you. As you go forward, you choose your destiny.”
Greg Pettis, Owner, Dominion Pest Control
WorkWave Forms are a valuable tool, being fully integrated with PestPac means a lot of redundant work went away & it’s easy to manage – great job!”
Brett Sumpter, Arrow
PestPac helps us to be the best in pest by allowing us to reach a large market and stay connected with all of our customers, all while maintaining the family-owned business feeling we love."
Emily Murphy, CSR Team Lead, Kingfish Pest Control
Top Customers
FAQ
How does Best Fit scheduling work in PestPac?
Best Fit pulls up a list of all available technicians within your selected time frame, showing their availability, distance from the customer, and how much additional drive time adding the appointment would create. It works in seconds, letting schedulers make quick decisions while on the phone with a customer — no manual map or calendar cross-referencing needed.
Can PestPac handle recurring services on specific days of the week?
Yes. PestPac supports highly detailed recurring service frequencies including first Monday, second Tuesday, weekly, bi-weekly, monthly, quarterly, and more. If you need to move a single appointment — say from the third Monday to the third Thursday — it only changes that one occurrence. The recurring schedule automatically continues on the original cadence the following month.
Does PestPac scheduling include drag-and-drop and color-coded route visualization?
Yes. PestPac's appointment scheduler shows all technicians across the top with hour-by-hour time slots. You can drag and drop appointments between technicians or time slots. A color-coded legend shows proximity — green means stops are close together, while purple or red flags excessive drive time. Attempting to assign a job to a technician without required licensing triggers an automatic warning.
What is the best scheduling software for a pest control company?
The best scheduling software for a pest control company is built around recurring routes, technician licensing and fast booking, not just a calendar. PestPac handles recurring services on detailed frequencies such as the second Tuesday of each month, warns schedulers when a job is assigned to a technician without the required license, and helps find the technician with the least added drive time while the customer is still on the phone.
What should pest control dispatch software do?
Pest control dispatch software should show every technician's day in one view and make it fast to move work when plans change. In PestPac, the appointment scheduler lists technicians across the top with hour-by-hour time slots, so dispatchers can drag and drop jobs between technicians. Color coding flags stops that would add excessive drive time, so dispatchers can place same-day calls without breaking a route.
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