Improve and simplify communications with your customers. Better manage your time, reduce customer frustration, and create a smooth experience before your technician arrives.
Lift the burden of
Your time is valuable, and every minute spent on mundane admin tasks eats into the time that could be better spent working with clients and technicians in the field. Automatically send service reminders, collection calls, and renewal messages using the communication channel your customers prefer.
Create a Smooth Customer Experience
- Edit standard, preloaded messages created specifically for you
- Create customized text-to-speech messages based on your specific services
- Send service notifications, collection notifications, emergency alerts and any special messages
- Set immediate or predetermined date and time settings for service appointment notifications
Enhance the Communications Process
- Send out notification reminders via phone or text
- Customers can confirm instantly
- Log a note in each account so that you can see when the notification was sent, message results and if the customer confirmed
- Confirmations for each service order are tracked in PestPac