Online Reviews
Engage with customers and win new business by easily automating, monitoring and maintaining a genuine presence on online review sites.
Engage Online and
Win More Business
Word of mouth is the number one way to get new leads. Whether tracking the quality of your service or generating more reviews on impactful social and review sites, PestPac provides your business with tools to generate a steady flow of actionable customer feedback to improve and win new business.
Collect Hassle-free Reviews
- Integration with PestPac automates the review request process
- Use the mobile app to engage with customers onsite and to request and collect reviews immediately after job completion
- Customers can provide reviews in seconds from any device
Manage All Aspects of the Review Workflow
- Engage and respond to customer reviews via email
- Match online reviews with customers in PestPac for complete insight into service history and survey ratings
- Collaborate with team members to flag and address online reviews and manage customer interaction with transparency
- Review cards make it easy to manage all aspects of the review workflow from a single place
Respond to Reviews Online to Inspire Trust and Confidence
- Gather and respond to customer feedback, reviews, and responses on impactful social and review sites, such as Facebook, Google, and more
- Use reviews on your website to generate more leads from search engines
- Increase presence in organic and paid online advertising like Google Local Ads
Check Out These Other Related Features
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Simplify the capture, tracking, and management of new leads and opportunities that grow your business.
Marketing Automation
Track, manage, automate, and optimize common marketing tasks and workflows such as email marketing and drip campaigns.
Customer Surveys
Gain more feedback and insight from your pest control customers to help improve your business.
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